I filled my loyalty card at this salon this week. It was my 6th time coming in for a gel manicure and they gave me 5 off! Normally I have a very positive and professional experience- this last time was something different. The woman who did my nails could barely hold anything in her hands, much less do my nails because her own nails were so long! I think its really impressive when people can function properly with super long nails but this was not the case. The irony was laughable but when I tried to make a joke she got a little rough on my cuticles. Ouch! Its been only 3 days and my gel manicure is chipping and peeling off led right and center. They normally last bout 3 week! Im very disappointed. I dont think Ill be back.
Awful customer service. Had full set acrylics as my usual place was full and needed them done for my birthday. Nails were uneven, had bubbles all over and were smudged amd the lady cut me twice. I complained and just asked for my money back and they refused. Can not believe I wasted 25 And an hour of my time.
Start to go to this Nail shop, was pleased the beginning, later I discover (on busy days) notice they over booked clients and still they take who ever knock at the door - all of this is fine as they might manage or use to this - notice nails don't last . until last time I was there , the girl was doing 3clinets at the same time jumping from one to another - + someone else nail toes- Nails was done so bad - I was fuming paid 28 for shellac that last two day same thing happened again. So I decided never again And they r not cheap at all -
Second and last time for me! I had a lady really unfriendly, she was in a hurry and botched my manucure, still have some polish mark around the nails, she didn't give me this usual quick hand massage at the end. I was really disappointed, and it's a shame because for the first time I had a young lady much more professional. I will try other places in Richmond.
Excellent value for money - got gel nails and toes for 39!
Rich Nails is a UK Beauty Salon based in Richmond, Yorkshire and the Humber. Rich Nails is located at Richmond TW9 1EB, UK.
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