Great place for your nails . They all Makes you feel very comfortable and at ease here . A very busy salon and but great atmosphere
My first visit to the venue after reading the good reviews online. I first spoke to Ophelia(hopefully the correct spelling) over the phone, to stablish my visit. I was then ataken by this sweet n welcoming soft voice lady. What a great customer service. She was highly professional during my appointment and did the best nails I've ever had. I'm thrilled. A small venue but packed with great professionals and warmth atmosphere. Highly recommend.
Worst waxing experience I've ever had. Went in for a bikini wax, I was in the room for a total of 5 mins. I chose them because I saw that they use Lycon wax and I specified on the phone whilst booking thats what I wanted. The lady used a combination of lycon and strip wax which I didnt want. She left a lot of hairs and before I could check properly she applied moisturiser and said 'happy?', to which I replied I can still see some hairs. She didnt address what I said, checked her phone and said 'so I can leave now?'. I was shocked and just said yes. Thankfully it only cost 28 and thats why I didnt make a fuss in the shop. Its a shame because my friends get their nails done there and are always happy. The lady who waxed me was unprofessional and unfriendly too.
I returned after my first visit when Annie did my nails she did an amazing job. However today the service was terrible I wasted almost an hr to take off my shellac. The asian lady was huffing and puffing under her breathe and she once cleaned her nose and continued doing my nail very unhygenic. I walked out an hr later without getting my nails done. Very disappointing
Steven is amazing been coming to him for years and every time he makes my nails look amazing the whole team here is very lovely and hardworking I, surprised by the reviews below cause this is not what the nail spa is like Ive never had one bad experience
Richmond Spa is a UK Beauty Salon based in Richmond, Yorkshire and the Humber. Richmond Spa is located at 4, Quadrant House, 25 The Quadrant, Richmond TW9 1DJ, UK.
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